FAQ's

Trade/Wholesale Customers
Purchase LeisureGrow Products
LeisureGrow and it's subsidiary brands (LG Outdoor, NOMA Christmas, Grillstream, Petface, and NOMA Garden Lighting) operate as a wholesale business supplying direct to trade and retail only. Trade customers can register for an account by "clicking here" first.
Order Trade Catalogue
Catalogues for Grillstream is available for existing trade customers by " clicking here ". For new trade customers, please register for an account by " clicking here " first.
Visit Showroom
Trade customers can arrange to visit our showrooms by "clicking here". We also have the option of virtual interactive showrooms for customers who are unable to travel. For new trade customers, please register for an account by " clicking here " first.
Consumer Customers
Purchase Grillstream Products
Grillstream operates as a wholesale business supplying direct to trade and retail only. Consumer customers can find their nearest stockists of LeisureGrow products by clicking on the "stockists" link found in the top navigation bar.
Nearest Stockist
You can find your nearest stockists of Grillstream products by clicking on the "stockists" link found in the top navigation bar. Alternatively, follow the relevant link: Grillstream Stockists
Faulty Product
If your product has developed a fault and is still within its warranty period, please speak to the place of purchase first who will advise inline with their own individual terms and conditions. If the place of purchase is no longer trading, or is unable to assist you further, then please contact our consumer support team by "clicking here".
Order Replacement Parts
We keep a limited stockholding of parts for many of our product lines across each of our brands. To order a replacement part, please contact our consumer support team by "clicking here".
Instruction Manuals
If you are needing support with setting up your product, please refer to the support guides found in the "customer service" section of each brand site, alternatively, follow the relevant link: Grillstream Support Guides
Warranty
All of our Grillstream BBQs are built to last and comes with a standard 1-year warranty, with a limited warranty when you register your product by “clicking here” (also includes details of full warranty terms).
Maintaining & Using my Grillstream Barbecue